Man Simply Tries to Cancel His Comcast Service

angry-customerJust amazing that Comcast is even in business…goes to show what happens when a company becomes a monopoly…remember you have a choice with 1Cloud (and no belligerent service reps)!

A Comcast customer service representative was caught on audio last week keeping a customer on the phone for an extended period of time as he repeatedly asked the individual why he would want to disconnect his service.

AOL product manager, Ryan Block, who is heard on the recording, said his wife initially called the cable provider to cancel their service.

According to Block, the representative “got straight up belligerent” and was “aggressively repeating his questions” instead of canceling their service — so much so that after 10 minutes his wife eventually handed the phone over to him and he started recording.

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